Frequently asked question

GENERAL QUESTIONS

What is Investa?

Investa is an online savings and investment platform that helps you save and invest without stress. Investa gives you the option of savings in foreign denominations and also investing your savings in short and long term investments plans.

Why should I save and invest with Investa?

Investa is simple to use. It is suitable for users who want:

–  To avoid unnecessary bank charges.

–  To save with ease from their homes.

–  To save their money in foreign denominations.

–  To invest in short, medium and long term investment options in both local and foreign portfolios and companies.

SAVINGS AND RETURN

How can I save on Investa?

You can save as low as one hundred naira only and as high as you can. You can also decide to convert your naira savings to dollar savings. This dollar account is also unlimited in the amount of funds that can be converted and saved.

How frequently can I save?

You can set your savings to be daily, weekly or monthly. Your savings can also be periodic (once in a while).

How long can I keep my savings with Investa?

Your savings can stay as long as you want. However, the minimum amount of time is 3 months.

Can I put my savings plan on hold?

Yes. You can pause on your savings by clicking on an icon on your dashboard. You can also continue when it is convenient for you.

Can I monitor my savings and returns?

Yes! With the dashboard available on the platform, you can monitor the progress on your savings and returns. Information concerning your savings and investment is also sent to your verified email address and phone number.

FEES AND CHARGES

How much do you charge?

Investa is completely free. There are no charges for saving with us.

SAFETY AND SECURITY

How secure is my information?

Information concerning the customer is encrypted and securely stored. We do not store your card information as we work with a PCIDSS-compliant payment processor to handle all our customers’ card details.

How safe is my money and investments?

Investments are mostly in low risk instruments and invested assets are held by Investa partner companies, companies registered with the Security and Exchange Commission (SEC), on behalf of savers. These assets are marked to market periodically to ensure savers are not exposed.

WITHDRAWALS

When can I withdraw my money

You can withdraw your savings any time. Meanwhile the moment you choose an investment portfolio and you subscribe to it, you cannot make withdrawal from the amount investment until the maturity date.

For funds wallet withdrawal policy, you can read up about it in the link below

Funds wallet withdrawal policy

How do I withdraw my money?

Withdrawing your money is very simple, you only have to log in to your investa account, provide details of the account to be credited (if you have not done so) and specify the amount to be withdrawn. You will get value in a short time at no cost at all.

What are the investment options available?

There are options for short, medium and long term investments. The maturity period ranges from six months to 18 months depending on which portfolio you subscribed to.

How much can one invest?

You can invest as low as N500 and also invest an unlimited amount of funds.

Leave a Reply

Close Menu
%d bloggers like this: